SO-TAC LLC dba EXIT WOUND HOT SAUCE
WHOLESALE TERMS & CONDITIONS
HOW TO ORDER:
You can order through our general shop by sending us a list of SKUs (or product names) and quantities. Upon receiving your order request, we will send you a digital quote for the total charges with shipping.
If there is anything in the shop that has a lower stock than what you had hoped to order, just email us for availability and we can adjust your invoice based on stock.
All prices are listed in US dollars. All authorized retailers will receive 50% off the MSRP, plus the cost of shipping. Prices are subject to change without notice.
Products or goods purchased from Exit Wound Hot Sauce shall only be sold at the manufacturer’s suggested retail price (MSRP). In the event the Wholesale Account chooses to place the products or goods for sale at a discount, the Wholesale Account shall not discount the products more than 25% below MSRP. Permission for special sale events beyond the 25% discount by the Wholesale Account must be requested in writing to SO-TAC LLC and will typically be granted on a semiannual basis.
A minimum order of $300 is required on opening orders. Initial orders for new accounts must be paid for before items are shipped out. We will contact you with your order total and a digital quote.
$150 minimum order is required for re-orders. If you are one of our returning vendors and wish to pay within 14 days of your order, let us know and we will update your invoice. Late payments are subject to a 5% late fee for every 14 days past due.
CHANGES TO ORDERS:
Any changes or cancellation to orders must be emailed to firstname.lastname@example.org within 48 hours.
METHOD OF PAYMENT:
Payments through Paypal, Wix and checks are all accepted forms of payment.
DELIVERY & SHIPPING:
Though your shipment will likely go out sooner, please allow up to 1-2 weeks for your order to ship. Shipping/handling charges will be calculated and added to your order total when the order is ready to ship. We reserve the right to use our discretion as to the carrier to be used on any shipment. Your preferred carrier may be used if you agree to assume any additional transportation charges.
NATURE OF HANDMADE PRODUCTS:
All of our products are handmade. Due to the nature of our production method, each product may vary slightly.
DAMAGES / DEFECTS:
Please inspect all shipments immediately upon arrival. Please contact SO-TAC LLC at email@example.com within 5 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.
RETURNS / EXCHANGES:
Wholesale merchandise may not be returned or exchanged. We only accept returns in the case of defective merchandise as noted above.
At this time, we are not able to do consignment.
Steven A. Davenport
EXIT WOUND HOT SAUCE